Utilities & Trash-Pickup FAQ
Your quick-reference guide to the essentials of living in City Square, McDonough
Whether you’re unpacking boxes or just need a reminder about bulk-pickup rules, this page keeps all the must-know details in one place. Bookmark it—then relax and enjoy your new home.
McDonough, Georgia, residential trash and recycling services are provided by Republic Services under the city's sanitation program. Here's what you need to know: McDonough GA Sanitation-Recycling
Trash & Recycling Pickup Schedule
Trash Pickup: Occurs weekly on Tuesday. Place blue cart at curb after 6PM Monday. Lid opening facing the street. Cart removed by 8PM Tuesday. Do not overflow trash or risk City Code Violations Letter. Remove and store trash cans out of view of Street. .cycleworkssanitation.com+1mcdonoughga.org+1
Recycling Pickup: Sit brown container out with lid facing curb or street. Rinse plastic containers. No plastic bags. Store brown container outside of view after trash day. Occurs every two weeks on the same day as your trash pickup.mcdonoughga.org
Your specific pickup day is determined when you establish water service with the city. At that time, you'll receive either the Sanitation and Recycle Calendar A or B, which outlines your collection schedule. If you're unsure of your assigned calendar or need a replacement, you can contact the City of McDonough at 770-957-3915. cycleworkssanitation.com+2mc
City of McDonough Trash, Recycling and Sanitation Info:
Residential Sanitation Pick Up
The charge for sanitation service is $24.64 a month and is billed on your water bill. If you are a new customer and you are in our office before noon on Monday, you will be eligible for pick up that week; otherwise pick up will start the following week. New roll carts are typically delivered within a week of establishing new service Trash from construction, remodeling, landscaping, dirt, concrete, carpet and padding will not be collected.
Roll Carts
The City of McDonough provides customers with a household and recycling roll cart. The large 90-gallon cart (usually blue or gray) is for household use and the 65 gallon (usually brown with a green lid) is for recycling use. The sanitation company will not service anything outside of the provided carts.
The City of McDonough provides customers with a household and recycling roll cart. The large 90-gallon cart (usually blue or gray) is for household use and the 65 gallon (usually brown with a green lid) is for recycling use. The sanitation company will not service anything outside of the provided carts.
Important Things to Know
You will be provided with a pickup schedule when applying for your water service.
All roll carts must be placed at the curbside by 6 am on pick up day.
BULK ITEMS 50 pounds or less: Three bulk items will be serviced by the sanitation company on your service day. Bulk items have to weigh less than 50 pounds.
If your trash or recycling is missed during the scheduled pick-up day and the miss was caused by Republic Services, the re-scheduled pick-up day will be on the following Friday only.
You will be provided with a pickup schedule when applying for your water service.
All roll carts must be placed at the curbside by 6 am on pick up day.
BULK ITEMS 50 pounds or less: Three bulk items will be serviced by the sanitation company on your service day. Bulk items have to weigh less than 50 pounds.
If your trash or recycling is missed during the scheduled pick-up day and the miss was caused by Republic Services, the re-scheduled pick-up day will be on the following Friday only.
Disposal Dump Facility
The facility located at 560 Macon Street (the old Mercer Building) is opened from 9 am to 4 pm on Monday through Friday and 8 am to 4 pm. Saturday for trash/ large item drop off (with a lunch break from 11:45 am to 1:15 pm). This location is for City of McDonough Residential Customers ONLY.
The facility located at 560 Macon Street (the old Mercer Building) is opened from 9 am to 4 pm on Monday through Friday and 8 am to 4 pm. Saturday for trash/ large item drop off (with a lunch break from 11:45 am to 1:15 pm). This location is for City of McDonough Residential Customers ONLY.
Limb Pick Up
The City also provides a limb pick- up service. Please call 770-957-3915 for more information.
The City also provides a limb pick- up service. Please call 770-957-3915 for more information.
Tip: Holiday schedules are posted on the county website.
Utility Providers & How to Start / Stop Service
| Utility | Primary Provider | Customer Service | Start/Stop Service |
| Water & Sewer | City of McDonough | 770-957-3915 | To Set up proof of ownership or lease required |
| Electric | Georgia Power | 888-660-5890 |
Start/stop online or via mobile app (deposit may apply)
|
| Natural Gas (choice) |
• Atlanta Gas Light (distribution)
• Select a marketer (Gas South, Constellation, etc.)
|
877-427-4321 (AGL) | Choose a marketer at georgia(state).gov/psc; allow 3-5 business days |
| Internet / TV |
• Xfinity
• AT&T Fiber
• T-Mobile Home Internet
|
800-934-6489 (Xfinity)• 800-288-2020 (AT&T)• 844-839-5057 (T-Mobile) | Order online for quickest installation dates |
| Trash & Recycling | Henry County Solid Waste | 770-288-6410 | Service is automatic with your home—no sign-up needed |
Frequently Asked Questions
| Question | Answer |
| When can I place bins at the curb? | After 6 PM the night before collection; bring them in by 8 PM on pickup day. |
| Where do bins belong the rest of the week? |
Inside your garage or behind the fence so they’re not visible from the street (per HOA rules).
|
| How do I schedule a bulk pickup? |
Call Henry County Solid Waste or request through their online form; pickups usually occur on your next trash day.
|
| Who fixes a broken streetlight? |
Report the pole number to Georgia Power (use their outages page or call); most repairs take 5-7 days.
|
| Can I burn yard debris? |
Open burning is prohibited within city limits. Use curbside yard-waste service or a licensed hauler.
|
| What if my trash wasn’t collected? |
Report a miss to Henry County Solid Waste by 4 PM the same day for next-day pickup.
|
Handy Links - COMING SOON
● McDonough Trash & Recycling Calendar – print-ready PDF
● Bulk-Pickup Request Portal
● Georgia Power Outage Map & Streetlight Report
● McDonough New Water -Service Application (Water)
Need more help?
● Beacon Customer Service: 404-907-2112 → 1 (Mon–Fri, 9 AM–5 PM)
● Community Manager: Courtney Lee – clee@beaconmanagementservices.com
Keeping City Square clean, green, and plugged in is a team effort—thanks for doing your part!